Privacy Policy
Last updated: January 2026
Who We Are
This website is operated by SMS Appliances Inc., a Canadian retailer specializing in new, open box, and used (refurbished) household appliances.
Website: https://www.reginastore.smsappliances.ca/
Business name: SMS Appliances Inc.
Physical address: 1348 Cornwall St, Regina, SK S4R 2H5, Canada
Email: regina@smsappliances.ca
Phone: (306) 501-4272
By using this website, placing an order, or contacting us, you agree to this Privacy Policy, as well as our Terms & Conditions, Return & Refund Policy, and Warranty Policy.
What Is Personal Information
For the purposes of this Privacy Policy, personal information means information about an identifiable individual, excluding business contact information used solely to contact an individual in relation to their business responsibilities.
What Personal Information We Collect
We may collect personal information including, but not limited to:
Name, email address, and phone number
Billing and shipping address
Order, payment, and transaction details
Account information (if you create an account)
Communications sent to us via contact forms, email, or customer support
Technical information such as IP address, browser type, device type, and website usage data
We collect only the information necessary to operate our business and provide our products and services.
How We Collect Personal Information
We generally collect personal information directly from you when you:
Place an order on our website
Contact us with inquiries or service requests
Subscribe to email or SMS communications
Create an account or otherwise interact with our website
In some cases, we may receive personal information from trusted third parties (such as payment processors, delivery partners, or service providers) solely for the purpose of completing transactions or providing services.
Why We Collect Personal Information
We collect personal information to:
Process and fulfill orders
Provide delivery, warranty, return, and refund services
Communicate regarding orders, services, or customer inquiries
Send marketing communications (email or SMS), where permitted by law
Improve our website, products, and services
Prevent fraud, errors, theft, and unauthorized transactions
Comply with applicable Canadian laws and regulatory requirements
How We Use and Disclose Personal Information
We may use or disclose personal information:
As required or permitted by applicable law
For the purposes described in this Privacy Policy
To trusted third-party service providers (such as payment processors and delivery partners), strictly as necessary to operate our business
With your consent, where required
We do not sell or rent personal information to third parties.
Consent
Your consent may be:
Express, provided verbally, electronically, or in writing
Implied, inferred from your actions (such as placing an order or contacting us)
You may withdraw or modify your consent at any time, subject to legal or contractual obligations, by contacting us using the details above.
Cookies and Website Technologies
Our website uses cookies and similar technologies to:
Enable essential website functionality
Remember user preferences
Analyze website performance and traffic
Improve user experience
You may disable cookies through your browser settings; however, some website features may not function properly.
Payments and Security
All payments are processed through secure, PCI-compliant third-party payment providers.
SMS Appliances Inc. does
not store full credit card details on its servers.
We maintain reasonable administrative, technical, and physical safeguards to protect personal information.
Data Retention
We retain personal information only for as long as necessary to:
Fulfill orders and provide services
Provide warranty and customer support
Meet legal, accounting, and regulatory requirements
Your Rights
Under applicable Canadian privacy laws, you have the right to:
Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of personal information, subject to legal obligations
Requests can be made by contacting us using the information above.
Embedded Content and Third-Party Services
Our website may include embedded content or integrations (such as maps, analytics tools, or spam-prevention services). These third parties may collect data in accordance with their own privacy policies. SMS Appliances Inc. does not control how third parties collect or use your data.
Where Your Data Is Processed
Personal information may be processed or stored using secure systems located in Canada or other jurisdictions, in compliance with applicable privacy laws.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
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